In the spotlight: APSEA Winner - Living Lab, Wellington City Council, People and Community Category
Community groups, agencies, residents and retailers in the New Zealand city of Wellington have been recognised with the prestigious JK Barry Award at the 2017 Asia Pacific Spatial Excellence Awards for their collaborative project “Living Lab”. A partnership with technology company NEC, Living Lab is a community-driven, cross-sectoral solution to aggressive begging and anti-social behaviour relating to the sale of psycho- active substances.
The community were interested in looking at ways to use technology to address these challenges. The “Living Lab” in Cuba Mall leveraged existing assets (CCTV) coupled with new sensory and analytical methods and technologies and to streamline and integrate information. Use cases included glass breaking, screaming, detection of beggars/rough sleepers and antisocial behaviour. The project also provided an enhanced situational awareness with a GIS map overlaid with real changes, real-time alerts/detections using integrated community data.
This project has produced numerous and immediate benefits to the community wellbeing of the community. Key partners in the collaboration for this project are the community organisations that work with the city’s street people – beggars/rough sleepers. With the alerts produced by the Living Lab, these agencies are now to deploy community outreach teams in a much targeted way to assist those in need. The integration of shared data also means that patterns of activities can also be visualised - either through heat maps, alerts and/or three dimensionally imaging to assist with identifying, what support resources are needed– temporally and spatially. This has been invaluable when planning ahead to ensure support is in place for rough sleepers during an emergency event.
“A collaborative approach from a number of agencies has meant we have an (anonymised) view of where are the places for rough sleepers. These maps provide pattern overtime – showing differences throughout the year -and in the event of an emergency we can ensure support is in place”, said Jennifer Rains, Wellington City Council.
The “Living Lab’ has also provided an opportunity for the retailers, police, the Council and the Emergency Department to share information about incidences of harm alcohol harm – location and frequency. Messaging and policing can be tailored to respond to these and the real-time alerts can mean instant response if needed.
Judges for the award said “The Wellington City Council adopted a highly collaborative and enabling approach in engaging with the public and private sectors, and broader community through this Living Lab project. The project has returned immediate benefits to the community in terms of supporting evidence based decisions to inform the development and delivery of services.”
SIBA|GITA offers our congratulations to Wellington City Council and the project team. What a great project
Deanna Hutchinson | Chief Executive Officer
Spatial Industries Business Association (SIBA)
Geospatial Information and Technologies Association (GITA ANZ)